What people say after the truck pulls away.

The survey took an hour and the number they gave me in writing was the number I paid at delivery. Two other companies quoted lower over the phone and both told me later the price would 'firm up' on load day. The crew wrapped every dresser, labeled the boxes by room, and my coordinator Marcus texted me the delivery window three days out and hit it.

We shipped the house and my wife's Tacoma on one contract, which is why we picked them. Truck and car showed up the same afternoon. The condition report on the vehicle was photographed at both ends and there was nothing to dispute. The only hiccup was a scuffed baseboard at the new place, which they had a drywall guy fix at their cost within a week.

Full pack of a four bedroom in one day, which I did not think was possible. They crated a marble table top and a mirror that I was certain would not survive. Both were perfect. I am giving four stars only because the packing crew arrived closer to 10 than the 8am window I was told, and nobody called me about it until I called them.

I have moved nine times for work and this is the first time the company that sold me the move is the company that actually showed up. Same name on the estimate, the truck, and the uniforms. Certified weight tickets came by email before I even asked for them.

Fourteen workstations, two sterilization suites, and a server rack, moved over a Friday night and Saturday. We were seeing patients Monday at eight. Everything was labeled to the floor plan so our IT vendor could reconnect without guessing. Invoicing was consolidated and matched the estimate line for line.

Our closing got pushed twice. They kept our shipment in vaulted storage for five weeks and redelivered on 48 hours notice at the rate quoted up front, not a panic rate. Nothing smelled like a warehouse and nothing was missing off the inventory sheet.

Fourth floor walkup, no elevator, in February. The crew carried a sleeper sofa down the stairwell without complaining once and without touching a wall. I tipped them more than I planned to.

Solid move, honest paperwork, delivered inside the spread. One box of garage tools ended up in the wrong room and a plastic bin cracked. They processed the claim in-house and paid it in nine days, which is faster than any van line I have dealt with.

Winter move over two mountain passes and they were straight with us about weather risk instead of promising a date they could not control. They called every morning the truck was rolling. That is the whole reason I would use them again.